Trust Center
Keamanan tingkat enterprise
untuk semua tier.
Encryption-at-rest, audit log immutable, UU PDP compliant, dan PSE Kominfo registered. Dirancang dari hari pertama untuk B2C, B2B, dan B2G.
UU PDP CompliantPSE Kominfo (terdaftar/proses)ISO 27001 ReadySOC 2 TrackLast audit: 2026-Q2
Encryption
- AES-256-GCM at-rest untuk semua credential, API key, OAuth token
- TLS 1.2+ in-transit (HSTS preload eligible)
- Argon2id password hashing (memory-hard, future-proof)
- HMAC-SHA256 webhook signature (v1, Stripe-style)
Access Control
- Granular API scope (resource:action) + IP allowlist CIDR
- JWT auth dengan rotation policy 7 hari
- PostgreSQL Row-Level Security per tenant_id
- Platform role (USER/SUPPORT/ADMIN/SUPER_ADMIN) untuk admin console
Audit & Compliance
- Setiap API call ke /api/v1/* di-log: request_id, latency, IP, status, error
- Retensi audit log 7 tahun (Enterprise unlimited)
- Export CSV/JSON untuk audit SOC 2 / ISO 27001 prep
- Tamper-evident hash-chain (Phase 2 B2G)
Infrastructure
- Default region: Contabo Singapore (ISO 27001)
- B2G: Lintasarta Cloudeka Jakarta (PSE Kominfo, ISO 27001)
- Daily encrypted backup ke S3, retensi 30 hari
- Isolasi data Knowledge Base terpisah penuh per pelanggan
Incident Response
- 24/7 internal SOC monitoring (Enterprise tier)
- Sentry error tracking + PagerDuty alerting
- Breach notification SLA: 72 jam (UU PDP Pasal 46)
- Public status page: status.bantucs.com (Phase 2)
Privacy by Design
- Right to deletion (UU PDP Pasal 5) — 14d processing window
- Data minimization: hanya field yang perlu di-store
- Opt-out auto-detect (STOP/BERHENTI) untuk broadcast
- Consent management untuk end-user customer
Uptime target Pro+
99.9%
Breach notification SLA
72 jam
Encryption
AES-256-GCM
Backup retention
30 hari
Audit log retention
7 tahun
Region default
SG / Jakarta
Compliance & Certifications
Active
UU PDP (UU 27/2022)
Data Subject Rights, breach notification, DPO appointed
Active
PSE Kominfo (PP 71/2019)
Registered (proses verifikasi)
Active
UU KUP (Perpajakan)
Retensi transaksi 10 tahun
Active
OJK (via Duitku)
Payment processor OJK-licensed
In Prep
ISO 27001:2022
Gap analysis selesai, audit Q4 2026 target
In Prep
SOC 2 Type II
Q2 2027 target untuk Enterprise
Security Disclosure
Menemukan kerentanan? Kami menghargai responsible disclosure. Hubungi hello@bantucs.com. Bug bounty program akan dibuka Phase 2.